We aim to get your order to you as soon as possible.
Orders placed before 1pm Monday to Friday, if in stock will be dispatched the same day.
Orders placed after 1pm Monday to Friday, if in stock will be dispatched the next business day.
Please allowed two working days for delivery and three to four working days for rural delivery.
In the unlikely case that an item you have purchased is sold out we will contact you so you can choose an alternative item or request a refund.
Please note that payment verification is required prior to us shipping your order. Depending on your payment method this may add a small delay to your shipping time.
If you do not receive a confirmation email with your purchase please call us to confirm as your order may not have processed correctly.
Returns and Exchange
If you have changed your mind or selected the incorrect item, you can exchange or refund within 14 days.
Please email us on info@thedancerswardrobe.co.nz or phone us on 09 520 1197 with your name, invoice number and details for the exchange (item name, colour and size).
Items must be returned unworn, in their original condition with labels intact.
Please send your returns to:
The Dancer’s Wardrobe
Shop 9
Remuera Mall
319 Remuera Road
Remuera
Auckland 1050

Return shipping is at the customer’s expense.

Refunds
We do not keep any payment details on file.
Should you require a refund on your product, please contact us with direct banking or credit card details for us to process.
Please allow 24 hours for this to be processed.
Faulty Goods

If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Sale Items
Sale items may not be returned due to change of mind or incorrect size.
However, if the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.